Below you can find some of the most commonly asked questions about our products!
Q1: Is the dog bed easy to wash?
Yes! It is super easy to wash. If the bed got dirty, you can simply remove the bed cover and wash it with your washing machine. Alternatively, you can also choose to hand-wash the cover and air-dry it outside.
Q2: What is the bed size?
Currently, Rasperi only offers medium-sized dog beds. Its dimensions are 36" x 23" x 3.15" (LWH). It is the perfect size for medium-sized dogs such as Golden Retrievers. It is also a great bed for small dogs alike.
Q3: Can I use the bed outdoors?
Absolutely. You can bring it with you when going on picnics and leave the bed on the grass. Alternatively, if you're going on a road trip, you can also place the bed in your car and have your dog rest on it.
Q4: What is your return policy?
Buy Rasperi products with confidence. If you feel that something's wrong, just contact us here and we'll do everything in our power to make it right. We offer 100% hassle-free 30-day returns with a courteous and prompt refund upon request.
Q5: Is there any packaging smell?
There may be some packaging smell when the product first arrives. We recommend washing the cover before letting your dog use it for sanitary purposes. However, there is no harm in using it right away either!
Q6: How is this any better than the other dog beds?
Rasperi pet beds are made out of premium memory foam with orthopedic properties. Not only will your dog absolutely love our beds, but chances are their health & sleep will significantly improve as well! Our products last for years, whereas cheap knockoffs may only last a few months.
Q7: How often should I wash the cover?
We recommend that you wash the cover at least once every 2-3 weeks to keep your dog's bed nice and clean. Of course, washing it at a more frequent rate than that is ideal, but we understand how busy dog owners can be.
Q8: The bed seems shorter than the picture. Why?
Because of how tightly we pack the bed, it may take some time for the memory foam to inflate back to its original size. We recommend leaving it out for at least a few days.
Q9: Does the product come with a warranty?
Yes! All products bought from RASPERI come with a 1 year warranty. Do note, however, that this warranty MUST be activated first; if not activated, you won't be eligible for a 1 year warranty. If you'd like to activate your warranty, please click here.
Q10: Is the bed waterproof?
The insides of our memory foam dog beds are not waterproof. Please try and avoid any liquid spills. That said, accidents always happen. If, for any reason, the bed is soaked...please gently wash it with a cloth and have it air dried outside
Q11: What is this brown stain on the bed?
Please do not worry. Over time, the bed naturally soaks up the cover's color. It is completely harmless and is a natural occurrence. Please rest assured that all products we sell are brand new and have never been owned by anyone else.
Q12: Are Rasperi dog beds tear-proof?
While the bed will be able to handle small bites here and there, the bed will not be able to withstand aggressive bitings and chewing. We do have plans on manufacturing a tear-proof dog bed in the future, so please keep an eye out on us!